We stand behind our products and warrant that all items will be free from defects. If you believe your item has a defect, you may return it to us for inspection. If we determine your merchandise is damaged due to a manufacturing defect, we will repair the merchandise or, if we deem appropriate, replace the item. If the item is no longer available, Millie’s Bazaar may, in its discretion, replace with like-kind or allow a refund equal to the selling price of the original item or component. If we determine that the damage is not caused by a manufacturing defect, then we will notify you and let you know if repair services are available at cost or otherwise.
The warranty is available only to the person who purchased the covered product from Millie’s Bazaar. Maintenance, repair, sizing or other service performed by someone other than Millie’s Bazaar will void your warranty.
Fine jewelry is not impervious to normal wear, activities or trauma. We do not provide warranties for damage due to normal wear, product loss, loss of stones or theft. Damage or loss that results from failure to obtain repairs necessary to maintain the integrity of the product are also not covered.
Some examples of common jewelry issues that would not be considered manufacturing defects include:
1. Discoloration due to exposure to chemicals, make-up, swimming pools, hot tubs or bathing.
2. Prongs and precious metals, in general, wear over time and may require “building up” or restoration work as normal wear.
3. Bent, caught or worn out prongs allowing a stone to fall out or be lost due to normal wear or other damage.
4. Lost stone or a stone has fallen out due to chipping or breading caused by normal wear or other damage.
All Sarda jewelry comes with a lifetime warranty. Please contact them at 253.841.7212 or 253.840.9077.